Rental Inclusions & Exclusions

Rental Inclusions

Rental Inclusions:

• Mileage: As per selected car group
• Airport/Premium Location Surcharge: Additional charge for renting at airport or premium locations.
• Collision Damage Waiver (CDW): Waiver for damages in case of a collision.
• Theft Loss Waiver (TLW): Waiver for losses due to theft.
• Value Added Tax (VAT): Included in the rental price.

Rental Exclusions:

Deposits Required

• Rental Value: The total cost of the rental.
• Fuel Deposit: R2000.00
• Additional Items not included in the rental amount
• Renters Responsibility: A specified amount dependent on car group.

The Total Deposit is the sum of the Fuel Deposit, Full Rental, Renters Responsibility, and any Additional Items not included in the rental amount. Upon return of the vehicle, the difference between the Total Deposit and the remaining balance owed is refunded.

Additional Waivers:

• Tyre Damage Waiver: Excludes theft of tires, with a charge of R30.00 per day.
• Windscreen Damage Waiver: Includes damage from stone chips, with a charge of R30.00 per day.
• Hail Damage Driver Waiver: Covers damage caused by hailstorms for R65.00 per day.

Additional Charges:

• Additional Driver Waiver: Allows additional drivers to be covered for R525.00.
• Admin Fee: Charge if toll fees are billed to the renter's account is R150.00.

Additional Equipment :

• GPS rental at R140.00 per day

Child Safety Equipment:

• Infant Seat (less than 10kg) at R550.00 each.
• Baby Chair (between 9-18kg) at R550.00 each.
• Booster Seat (over 18kg) at R550.00 each.

Additional Fees for Services:

• Contract fee: R120.00.
• Claim handling fee for damage claims: R825.00.
• Fine handling fee for incurred traffic fines: R400.00.
• Valet cleaning fee if car is returned with excessive dirt: R750.00.
• Toll administration charge: R50.00.

Fuelling Fees:

When a vehicle is returned to us at any one of our locations, we automatically top up the tank, irrespective of what the fuel gauge reflects. Should refuelling be required and exceeds the amount of R70, a Fuel Admin fee of R45 will be levied.

Cancellation and No-Show Fees:

No Show Charge if vehicle is not collected or cancelled with sufficient prior notice R500, Reservations for the Cape Region from 13 December to 03 January are subject to cancellation and / or No Show Fees, the Cancellation Fees are 50% of the value of the rental where the reservation is cancelled 7 or less days before the reserved out date and the No Show Fees are 100% of the value of the rental, unless prepaid where cancellation and no show fees will be 100%.

Travel Restrictions:

Vehicles are not permitted to travel to certain countries (Angola, DR Congo, Malawi, Mozambique, Nigeria, Tanzania, Zambia, and Zimbabwe).

The following vehicle groups are not permitted to cross any of the following borders: Botswana and Namibia : E (SDAR), Z (FCAR), G (PDAR), L (LFAR). One-way car rentals to Botswana, Lesotho, Swaziland or Namibia are not permitted.

Cross Border Fees:

• Namibia at R2200.00.
• Swaziland at R1300.00
• Lesotho at R1500.00
• Botswana at R2000.00
• Cross Border Pack : Includes 2 x Triangles, 2 x Safety Bibs, ZA Sticker, Reflective Stickers and Info Guide : R800.00
• Fire Extinguisher : Compulsory with additional fuel, at least 48hrs advance notice required : R450.00