February 2019 - The popularity of First Car Rental's Self-Service at major airport branches across South Africa is rapidly growing. Renters are increasingly opting for self-service, seamlessly transitioning from counter service to self-service, thanks to First Car Rental's ground-breaking technology. This innovative approach puts renters in the driver’s seat, from booking to checkout to the return of their vehicles. It's a trend that’s quickly becoming the new norm for car hire in South Africa.
Here’s First Car Rental’s Quick Guide to Self-Service Car Hire:
How to Get Started:
- Book your rental car through your preferred booking method, such as:
- Our website - firstcarrental.co.za
- Through your travel agent
- Your personal assistant
- Through your First Car Rental App
Whichever booking method you prefer, we support them all.
- Arrive at the branch to pick up your rental vehicle.
- You’ll find a touchscreen monitor on either side of the counter. The agent’s monitor will mirror yours to guide you through the self-service checkout process, should you need assistance.
- The platform will capture your driver’s license, prompt you to check your renter-profile details, allow you to choose a car from the selection offered on the screen, and enable you to sign on the screen to finalize your checkout.
- Now that you are self-service ready, your next rental checkout could take as little as 15 seconds to conclude, depending on you.
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Benefits of Self-Service Car Hire:
- Peace of mind - You are in control of the entire rental process, giving you peace of mind.
- Easy to use - The self-service checkout process is simple and quick.
- Independence - It’s just you; you book online, utilize self-service checkout, and return your rental at the end of your contract.
- Fly in, fly out - Make your way to our branch, fly through self-service checkout, and hit the road in no time.
- Stress-free - No unpredictable queues or waiting in line; it’s stress-free with self-service checkout.
- No surprises - You know the daily rate, the deposit, and the driver’s responsibility for every rental because you choose it and have the freedom to amend it.
- Eco-Friendly - ‘Going Green with Purple Passion,’ First Car Rental's Self-Service is electronic, further reducing our carbon footprint.
All 52 First Car Rental branches nationwide offer over-the-counter service and self-service.
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If you’re looking for superior service, First Car Rental’s Self-Service measures up! What are you waiting for?
Check-out times may be affected by your method of payment, but this can now be done prior to arrival.
Planning a holiday in South Africa? Book your next hire car with First Car Rental here.