A Guide to Self-Service Car Hire in South Africa

February 2019 - The popularity of First Car Rental's Self-Service at major airport branches across South Africa is rapidly growing. Renters are increasingly opting for self-service, seamlessly transitioning from counter service to self-service, thanks to First Car Rental's ground-breaking technology. This innovative approach puts renters in the driver’s seat, from booking to checkout to the return of their vehicles. It's a trend that’s quickly becoming the new norm for car hire in South Africa.

Here’s First Car Rental’s Quick Guide to Self-Service Car Hire:

How to Get Started:

1. Book your rental car through your preferred booking method, such as:
   • Our website - firstcarrental.co.za
   • Through your travel agent
   • Your personal assistant
   • Through your First Car Rental App

Whichever booking method you prefer, we support them all.

1. Arrive at the branch to pick up your rental vehicle.
2. You’ll find a touchscreen monitor on either side of the counter. The agent’s monitor will mirror yours to guide you through the self-service checkout process, should you need assistance.
3. The platform will capture your driver’s license, prompt you to check your renter-profile details, allow you to choose a car from the selection offered on the screen, and enable you to sign on the screen to finalize your checkout.
4. Now that you are self-service ready, your next rental checkout could take as little as 12 seconds to conclude, depending on you.

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Benefits of Self-Service Car Hire:

1. Peace of mind - You are in control of the entire rental process, giving you peace of mind.
2. Easy to use - The self-service checkout process is simple and quick.
3. Independence - It’s just you; you book online, utilize self-service checkout, and return your rental at the end of your contract.
4. Fly in, fly out - Make your way to our branch, fly through self-service checkout, and hit the road in no time.
5. Stress-free - No unpredictable queues or waiting in line; it’s stress-free with self-service checkout.
6. No surprises - You know the daily rate, the deposit, and the driver’s responsibility for every rental because you choose it and have the freedom to amend it.
7. Eco-Friendly - ‘Going Green with Purple Passion,’ First Car Rental's Self-Service is electronic, further reducing our carbon footprint.

All 52 First Car Rental branches nationwide offer over-the-counter service and self-service.

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If you’re looking for superior service, First Car Rental’s Self-Service measures up! What are you waiting for?

Check-out times may be affected by your method of payment, but this can now be done prior to arrival.

Planning a holiday in South Africa? Book your next hire car with First Car Rental here.