Car Hire Reviews

May 2016

• 12 May

  Thank you Jenny for your professional, friendly and efficient service. This was a most pleasant experience.

  Loyyd

• 12 May

  Thank you for the exceptional service received from Raymond and Munaya at First Car Rental's OR Tambo International Airport branch.

  They always go beyond the line of duty and always have my car ready and waiting for me.

  Tanya (Leapfrog Property Group)

• 13 May

  Thank you First Car Rental! You looked after us so well and provided a great minibus for our charity trips.

  Coco's Foundation

• 17 May

  Thank you for your prompt and efficient service Esna. Your department is very efficient and I now understand why the debit went through to my card.

  Phil Parker

• 23 May

  Great service today from First Car Rental at George Airport. Very friendly and professional ladies. Will definitely use you again for our family holiday when we land in Durban in October.

  Terence

• 23 May

  Thank you so much, Tarryn, for the way you handled my case. Too often clients complain and do not take a moment to give thanks.

  Thank you.

  Mr Manfred Meyer

• 25 May

  Dear First Car Rental,
  Nelly is an absolute pleasure to work with after hours. Her service is much appreciated - thank you so much.

  Fransisca Smith

• 25 May

  Thank you Nancy for your willingness to help us after hours.

  It’s very rare that someone would return a call after getting a missed call especially after hours. But Nancy was outstanding, returning our call immediately.

  Thank you for the excellent and outstanding service, which makes First Car Rental different from other suppliers.

  Uniglobe Goni Travel

• 30 May

  Dear First Car Rental,
  As always thank you so much for your very efficient and professional service!

  Helen Coutinho (XL Travel)

• 31 May - WINNING LETTER

  Dear First Car Rental,
  First Car Rental, Cape Town Division, is very fortunate to have someone like Delthea in your service.

  From the minute I walked into your office, I received a warm and comforting welcome from staff, who were also competent and professional.

  Delthea went the extra mile to make me feel at ease and welcome. She handled my whole problem with such competence that I actually felt that I shouldn't have complained about such a trivial thing. Even after my problem was solved and delegated, Delthea made sure that I was looked after with my mobility defect. I have never felt so pampered and looked after with any other car rental company.

  I am going to recommend First Car Rental to all and any of my personnel that has to travel. You can be sure that RJ Tech will only be using First Car Rental from now on.

  Thanks to First Car Rental and especially to Delthea for making my visit to Cape Town such a memorable and hassle-free experience.

  Hennie Nell (RJ Tech Industrial Technology)

• 31 May

  Dear First Car Rental,
  I regularly use your services and find that everything runs smoothly, the fuel calculations are spot on (I tested) and your query handling and resolving is great. Thank you.

  Jose Carreira