February 2015

  • 04 February - WINNING LETTER

    Dear First Car Rental,
    It is with great gratitude that I write this letter of thanks for arranging one of your vehicles to be used for my transportation from Bloemfontein to Johannesburg. A friend, Neville van Niekerk, made contact and arrangements with you and in no time at all, you had arranged and confirmed the use of your vehicle to my destination.

    Your kindness is very much appreciated and should I ever have to hire a vehicle in the future, First Car Rental will be my absolute car hire of preference. I have also ‘instructed' my son who owns a business in Bloemfontein that he is only to use First Car Rental, which he confirmed that he does.

    Also, the manageress at your Bloemfontein Branch was outstanding. Nothing was a problem and in a minimal time we were on our way. I know that the service I received is an example of what all customers have become accustomed to. Once again, a huge ‘thank you.'

    Lyn Allin

  • 06 February

    Dear Monique,
    Thank you very much for all your helpful, professional, brilliant, speedy assistance, it is very much appreciated.

    Lindsey Theron (MMSI)

  • 09 February

    Dear Akhona,
    Thank you for the quick responses and assistance. Much appreciated and keep up the excellent service!

    Busisiwe Khoza (Consultant - XL Nexus Travel)

  • 09 February

    Dear First Car Rental,
    Best service ever. No words to describe the service, but you guys are professional, trustworthy and reliable.

    Tshimangadzo Tshikhuthula

  • 10 February

    Dear Elmarie,
    I would like to pass on compliment to Nelly from the MD of Bulkmatech Engineering for the excellent service received. She is always very helpful, and very efficient.

    Avril Appel (Area Sales Manager - First Car Rental)

  • 10 February

    Dear Els,
    I am a moderator of a travel website and will be writing a report of our holiday experience in South Africa. I must say that, so far, I have been very impressed with the car hire booking that I have made. The process has been very easy and my query was answered quickly and fully.

    Geoffrey Holt

  • 13 February

    Dear Nelly and Mimi,
    I have just spoken to Barbara from the Garrun Group and she asked me to extend her sincere thanks to you both for your efficient and excellent service on their account. Nelly, Barbara said that you are an absolute star and a real pleasure to work with. Well done ladies!

    Sarah Scholefield (Replacement Manager - First Car Rental)

  • 17 February

    Dear Cornele,
    Stephan said everything was perfect and the service was excellent.

    Cheryl Ward (Kranz Compressor Components)

  • 19 February

    Dear First Car Rental,
    My sincere gratitude and compliments on superb service. The vehicles were in mint condition and delivered with time to spare. Pick up also went seamlessly. Pleasure to do business with such professionals.

    Meryl de Waal (Robert Bosch (Pty) Ltd)

  • 23 February

    Dear First Car Rental,
    I must tell you that I have never used First Car Rental before and always use AVIS but they didn't have a car for the full period of my visit to PE this time. I need to compliment your company on an efficient and slick service with friendly staff at the counter as well as being cheaper than AVIS! I will most certainly be using First Car Rental again.

    Peter Gerber (Old Mutual IFA)

  • 23 February

    Dear Monique,
    I appreciate your good service. Unfortunately the rating system of the call centre doesn't work, otherwise I would click "Excellent".

    Göran Tesfai

First in Car Hire. First in Service.