National State of Emergency - Lockdown!
MINI LEASE - Why own when you can Rent?Click on the link below to get a quote and make a booking
MINI LEASE SPECIAL
Special Rates - FREE ONE WAYSClick on the links below to get a quote and make a booking
100km Free per day
200km Free per day
500km Free per day
900km Free per day
First Branches are open for businessFor your convenience,most First Car Rental branches are open for business to all Level 4 Suppliers & Services
Please make all bookings on XML, First Connect, our Website or Apps to ensure we are expecting you, or contact our Call Centre on 0861 011 323 for more information.
What can you expect at our branchesWith personal hygiene top of mind, we’ve implemented the following precautionary measures:
Click here - to review what we do at our branches, within our vehicles and the conduct of our staff.
When was the country-wide Lock-Down effective?26 March 23h59
The country is currently on LEVEL 4 of lockdown and it is unclear when lockdown will end or when the level of lockdown will change.
Which Branches will be operational?Various branches are open for business, ensure that you book online or phone our call centre on 0861 178 227 Mon - Sat (8am - 5pm), Sun (8am - 1pm) so that we know to expect you or can arrange for deliveries or collection of vehicles.
We are able to provide car rental from various branches to companies or individuals who qualify to rent under the current level of lockdown, permits are needed to make use of this facility.
How do I return my rental vehicle?All vehicles had to be returned by March 26th 2020, before the nationwide lock-down.
What happens if I did not return my rental vehicle before the above date and time?You should keep the rental vehicle parked in a safe location, as any damage would be for your own account.
You will also be charged for the days you have the vehicle, until such time as the country-wide lock-down is over.
What if I have government clearance to utilise a vehicle during lock-down?This is the only instance where you are able to continue with your rental vehicle as booked, and normal debtors and payment procedures apply.
You are also able to call our Call Centre for new reservations, but they will qualify your request and ensure correct permits are in place.
Who can I contact for further assistance during lock-down?Our key support departments for customers continuing their rentals during the lockdown, will operate from home:
Roadside Assistance : 0860 888 911
Customer Service: Log queries here
Call Centre: 0861 178 227 (8am - 5pm)