A Guide to Self-Service Car Hire, South Africa

February 2019 - The popularity of First Car Rental's Self-Service at its major airport branches is rapidly growing as renters seamlessly opt from counter service to self-service utilising First Car Rental's ground-breaking technology that puts them in the driver's seat from booking to checkout to the return of their rentals. This will soon become the new-normal in car hire in South Africa.


First Car Rental Self-service Car Hire

How to get started:

  • 1. Book your rental car through your usual booking method, such as:
    • • Our website -, or
      • Through your travel agent, or
      • Your personal assistant, or
      • Through your First Car Rental App
    Whichever booking method you prefer, we support them all.
  • 2. Arrive at the branch to pick up your rental vehicle.
  • 3. There will be a touchscreen monitor either side of the counter. The agent's monitor will be a mirror-cast of yours to guide you through the self-service checkout process, should you require it.
  • 4. The platform will capture your driver's licence and prompt you to check your renter-profile details, you'll choose a car from the selection offered on the screen, and sign on the screen to finalise your checkout.
  • 5. Now that you are self-service ready, your next rental checkout could take you as little as 15 seconds* to conclude, it will all depend on you.

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First Car Rental Self-Service Terminals

Benefits of Self-Service Car Hire:

  • 1. Peace of mind - You are in control of the entire rental process giving you peace of mind.
  • 2. Easy to use - Self-service checkout process is simple and quick.
  • 3. Independence - It's just you; you book online, you utilise self-service checkout, and you return your rental at the end of your contract.
  • 4. Fly in, fly out - Make your way to our branch, fly through self-service checkout, and on the road in no time.
  • 5. Stress-free - No unpredictable queues or waiting in line; it's stress-free with Self-Service checkout.
  • 6. No surprises - You know the daily rate, the deposit and driver's responsibility for every rental because you choose it and have the freedom to amend it.
  • 7. Eco-Friendly - 'Going Green with Purple passion', First Car Rental's Self-Service is electronic, thus further reducing our carbon-footprint.

All 52 First Car Rental branches nationwide offer over-the-counter service and Self-Service.

Book a car with First Car Rental

If you are looking for superior service, First Car Rental's Self-Service measures up!
What are you waiting for?

*Check-out times may be affected by your method of payment, but this can now be done prior to arrival.

Planning a holiday in South Africa? Book you next hire car with First Car Rental here.

First in Car Hire. First in Service.