iPhone & iPad App FAQs

We have just launched our new App, and this page will provide up-to-date answers to any questions we receive

Feel free to send us any questions and or screenshots should you experience any difficulty with our new app.

  • Q: Where can I send questions to?

    A: You can email us at

  • Q: How do I download the First Car Rental Booking App?

    A: First Car Rental's booking app is available to download directly from Apple's iStore - simply click on this link from your iPhone or iPad device to be taken to the download page now.

    Alternatively, tap the App Store icon on your iPhone or iPad, search for the First Car Rental booking app, and click on 'download'.

    The app will be then be installed on your iPhone or iPad and ready to use once you see the First Car Rental app icon on your device.

  • Q: Will I be charged for downloading the First Car Rental Apple booking app?

    A: The app is free to download so you won't be charged anything.

  • Q: What is an Apple ID?

    A: To download apps from the app store you need an Apple ID.

    An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, download from the App Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more.

    Click here to set up your Apple ID now.

    Click here to read the Apple ID privacy policy.

  • Q: What Apple devices is the First Car Rental booking app compatible with?

    A: First Car Rental's Apple booking app requires iOS 7.0 or later. The app is compatible with the iPhone and iPad, and has been optimised for iPhone 5, iPhone 6, and iPhone 6 Plus.

  • Q: What can I use the First Car Rental Apple booking app for?

    A: Use the First Car Rental iPhone and iPad App to book and manage car rental directly from your mobile device.

    From the app, search dates, pick-up and drop-off locations and seamlessly browse through the cars available at your chosen location.

    The app does not replace First Car Rental's online booking system, but rather offers a convenient solution for people who use their iPhones and iPads on the move.

First in Car Hire. First in Service.