Car Hire Reviews | November 2015


November 2015

  • 4 November

    Dear Morne,
    I wanted to send this short email to tell you how superb your Cape Town Airport staff have been this evening.

    My wife and I were on our way back to London and we had a lot of baggage. We called ahead to ask if someone was free so they could possibly drop us in the rental car at the terminal.

    The Returns Manager (Reuben) who was on duty was simply amazing. He stayed with my wife and drove her round himself while I walked across (the car was too full for all of us). He was outstandingly helpful and I hope you will be able to identify him and tell him what a great service he performed and what a credit to First Car Rental he is.

    Allan Blacher

  • 9 November

    Dear Janette,
    I was very impressed and happy with the service we received. By far the best I have experienced from any car rental company before. Well done and keep up the good work.

    Terence van Dyk (Executive Manager: GWK)

  • 10 November

    Dear First Car Rental,
    I hired a car from First Car Rental East London and I must compliment the staff at the counter for excellent service. Avis stuffed up my booking. I will let you know who to contact at Head Office to arrange a corporate account. Thank you to Petro and Mimi for their assistance.

    Keith Lauwrens (Coastal Sales Manager, Grain Field Chickens)

  • 10 November - WINNING LETTER

    Dear First Car Rental,
    I work in mergers and acquisitions and I feel it is my responsibility to draw attention to the unique circumstance wherein which I feel recognition is due. The level of service delivered by Dominika Lasek at First Car Rental Cape Town International Airport is unsurpassed.

    Her ability to recognise a problem and take appropriate action surpasses that of anyone in the First Car Rental organisation that I have dealt with. She possesses true leadership qualities and although you are well aware of her qualities, I must again draw your attention to that.

    I wish for this commendation to serve as the tool to recognise how Dominika's individual efforts actually contributes to the success of the business as a whole. Thank you for the outstanding service Dominika, you are an invaluable asset to the CMH Group and I truly hope that they both recognise and reward you for consistently providing outstanding service.

    Michael Miller

  • 11 November

    Dear Petro,
    I just want to thank you for excellent service yesterday in East London. The staff made it an amazing experience.

    Candice du Toit (GDP Concepts)

  • 17 November

    Dear Cornele,
    Thank you to you and your staff at First Car Rental Midrand branch. Your efforts are greatly appreciated.

    Reidwaan Wookay (Executive Coordinator: Finanacing Operations Division, Development Bank of Southern Africa)

  • 18 November

    Dear First Car Rental,
    Thank you for the super service. We were impressed with the service we received at First Car Rental OR Tambo branch. All your staff was very friendly and helpful. It was a pleasure dealing with you.

    Mike Stuart

  • 25 November

    Dear First Car Rental,
    What an amazing staff member you have. Akhona is extremely helpful and assists with all queries within five minutes. She is a real asset to your team. She is a pleasure to deal with and we would like to convey our sincere thanks to her.

    Julz (Baroque Bespoke)

First in Car Hire. First in Service.