Car Hire Reviews | October 2014
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Reviews

October 2014

  • 01 October

    Many thanks for your prompt and excellent service. Car hire with First Car Rental is a pleasure.

    Lorenzo Smithwick

  • 06 October

    Dear Elmarie,
    This morning I called six car hire companies for a 14-day car rental quote on a budget-type car. I called Avis, Stuarts, Tempest, Rent-a-Wreck, Thrifty and Sixt. Of them all, your service was truly amazing and was my winning experience! Most importantly, I enjoyed Nellie's professional, friendly, prompt and problem-solving style of service.

    Well done Nellie!

    Helen

  • 06 October - WINNING LETTER

    Dear Jayne,
    Last month I emailed you with a complaint. I am now writing to compliment the Lanseria branch. Mr Rowan Duke and family were travelling to a wedding in the bush. They were notified on Friday night that they had to arrive in a 4x4.

    I contacted the OR Tambo branch at 6.30am on Saturday and they referred me to Andre, who was traveling to work when I contacted him. His level of service and care was amazing to say the very least. When Mr Duke arrived at 9am, his 4x4 was ready for collection. This kind of service leaves us with a feeling of satisfaction.

    Lee Duke

  • 07 October

    Dear Belinda,
    I wanted to let you know of the excellent service that I got from Divan at OR Tambo on Saturday. He went out of his way to help me out, and I really appreciated his efforts.

    Ian King

  • 13 October

    Dear Monique,
    Thanks so much for your excellent service. I enjoyed my beautiful car, which was a Corolla, as requested.

    N.J. Ngesi

  • 14 October

    Dear First Car Rental,
    Mariann Joubert, credit controller at First Car Rental, is such a competent worker. I really think that if all car rental companies had a person like her, work would be so much more bearable. Her accounts are always up to date and she delivers accurate allocations on payments. Her email reponses are always professional. She is an example of the right kind of employee not just for car rental companies, but all service providers.

    Yolandie De Jager

  • 16 October

    What great service from First Car Rental and thank you so much for the upgrade - you guys rock!

    Cloud9Golf

  • 17 October

    Dear First Car Rental,
    Thanks a lot, really appreciated. That's why I'm your fan and use your services! You always keep us updated with the news.

    Charles Boy Khumalo

  • 18 October

    Try this company, it's affordable.

    Thulas

  • 20 October

    Dear First Car Rental,
    Excellent service! I definitely will make use of your services again.

    Talitha du Toit

  • 21 October

    Dear Elmarie,
    I am very impressed with Monique. She is always courteous, friendly and efficient. I would also like to mention Akhona, who has not failed to meet my demands.

    Toni Pohl (Siemens)

  • 21 October

    Dear Elmarie,
    Witness is a real gem and an asset to your team. She is always helpful and on the ball. There is never a delay in her response and she is very friendly in her emails.

    Drini (Moto Health)

  • 22 October

    Dear Una,
    I would just like to compliment Elmarie for her dedication and assistance with my VIP accounts and accounts where I have requested her assistance. She always says 'yes,' and always goes out of her way to help our customers with efficiency and quick turnaround time. I can even phone her on her cellphone and she will assist while I am busy with customer meetings. I just wanted to let you know that her assistance makes my job so much easier.

    Petro Redelinghuys (Area Sales Manager: Gauteng - First Car Rental / SIXT Rent a Car)

  • 22 October

    I'd like to thank you for keeping me updated with all the news that keeps First Car Rental ahead of the rest.

    Josephine Winkler

  • 23 October

    Dear Leanie,
    I am Mr Jackson's broker and want to thank you for the professionalism you and Lebo showed. It really is much appreciated. I think Lebo is an absolute star. She is always friendly, sincere and eager to assist. If I was in your area, I would have brought you guys a chocolate cake!

    Mariaan

  • 23 October

    Dear Lebo,
    Thank you so much Lebo! Tears are running down my face with absolute joy! You deserve a golden star for being patient and sincere. Thank you for all the help you provided. Please tell your manager, I think you are a star.

    Mariaan

  • 27 October

    Dear First Car Rental,
    I have to say a big thank you to Johan from returns. He chased after me for miles to give back my Go Pro which I nearly left behind.

    Matt Suttner

  • 27 October

    Dear Tarryn,
    I would just like to thank you for handling my query and getting to the bottom of it. No one seemed to understand what the problem was let alone how to resolve it.

    Iola Kruger

First in Car Hire. First in Service.