Q and A with First Car Rental Tanzania
December 2014 - In October, First Car Rental opened new car hire business units in Tanzania's largest city, Dar-es-Salaam, as well as an operational presence in Arusha, the Mwanza Region and Zanzibar.
First Car Rental's expansion into Tanzania is part of the company's business partnership with Uniglobe Skylink Travel.
First Car Rental met up with Mohamedabbas Dewji, Group Financial Manager of Uniglobe Skylink Travel and First Car Rental Tanzania, to find out more about the new business.
Here is what he had to say:
Q1: Why did Uniglobe Skylink Travel decide to go into partnership with First Car Rental?
A: Uniglobe Skylink Travel decided to end their car rental business partnership with Avis Rent A Car earlier this year, choosing instead to partner with First Car Rental South Africa. We launched the First Car Rental brand in Tanzania on 1 October 2014, building on Uniglobe Skylink Travel's established car rental and travel network.
Q2: Please tell us more about the new company - First Car Rental Tanzania?
A: First Car Rental Tanzania has a fleet of 70 vehicles nationwide and business units in Arusha, Mwanza, Zanzibar and Dar-es-Salaam. Fleet vehicles include the Toyota Land Cruiser Prado Series, Hyundai ix35 Tucson and Santa Fe Series, Toyota Rav 4 Series, Toyota Noah and Alphard Series as well as the Suzuki Grand Vitara.
The company currently employs 40 people across Tanzania and is headed by managing director, Moustafa Khataw, who has been involved in the car rental business for the past 15 years.
First Car Rental is at the forefront of technology, having recently launched a complementary Wifi service on all passenger vans for airport direct transfer services in Dar-es-Salaam. We have received great feedback about this innovative service and look forward to launching further niche services for the growing Tanzanian market.
Q3: Please tell us more about First Car Rental Tanzania's customers?
A: First Car Rental Tanzania caters to a variety of corporate clients in various industries.We have been the preferred choice for corporates due to our excellent customer service. We also cater to individual clients who make use of our service for ad-hoc rentals, airport transfer facilities and VIP visitors arriving in Tanzania.
Q4: What are your business objectives for First Car Rental Tanzania? Is there a synergy between First Car Rental Tanzania and Skylink?
A: Our objective is to be the leading car rental company in Tanzania.
Our partnership with Uniglobe Skylink Travel means we are able to provide a “one-stop-shop” travel service. Through us, customers can book flights, travel insurance, car hire, accommodation and all other related travel products to support their stay in Tanzania.
Q5: What are your future plans for First Car Rental Tanzania?
A: We aim to increase our rental fleet to 100 cars by 2015 and grow our presence within Tanzania by expanding our customer base to upcoming towns like Mbeya and Mtwara.
First Car Rental Tanzania drivers at the company's head office
Inside the First Car Rental Tanzania branch at Hyatt Regency – The Kilimanjaro, Dar-es-Salaam
Driver, Athman Nassor, with the Wifi cards that are given to airport transfer customers