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Apply online for your SA passport or ID

Home Affairs pilots online service

SA passports

April 2016 - The Department of Home Affairs has launched its new e-Channel service that allows some South Africans to apply for their passport and ID online.

The e-Channel service is in partnership with South Africa's four major banks - ABSA, FNB, Nedbank and Standard Bank.

Once processed, applicants will be able to collect their new passport or Smart ID card from their applicable bank branch.

Currently, the pilot service is only available for 30 - 35 year olds at 11 banks in Johannesburg and one in Cape Town, with plans underway to roll-out the service across South Africa to all age groups in the coming months.

Government also plans to extend the service to civic applications such as marriage, birth and death certificates.

  • Eligible South Africans can apply for their passport or ID online here.

Good Fellas

All South Africans who apply for their IDs online using the Home Affairs e-Channel will be issued with the new Smart ID (pictured above).


At the launch of the service in Midrand on 7 April 2016, President Jacob Zuma said: "[This is] a wonderful project that will see people applying for their identity documents at their banking institutions. This service is one step further in the ongoing quest to make the services provided by the Department of Home Affairs accessible to all our people.

With the four bank participating, it is possible to reach over 20 million clients with improved queue management and enhanced client experience."

Zuma said the service will also help to reduce fraud, as applicants' identities would be confirmed via their personal bank.

To find out more about the Home Affairs e-Channel and to apply for your passport or ID online, click here.

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