Customer Services / Log a compliment / compliments october 2011

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First Car Rental Customer Compliments for October 2011

4 October
I would like to compliment the staff at First Car Rental Randburg for the wonderful work they are doing. Since I started renting with you guys (June 2011), I have received the best service ever. Every time I return the service gets better and better. Thank you very much Randburg staff. I will definitely come in again.
Siyabonga Zokoza
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5 October
By luck I heard about First Car Rental at Cape Town International Airport from Namibian friends. We hired a car for 24 days in Aug/Sept 2011 and what a pleasure to do business with First Car Rental.

I have to mention Dominika (Branch Manager) who made my booking via the internet so easy and so simple. What I love about First Car Rental, is the unlimited km they offer! I will always come back to you.
Connie Myburgh

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7 October
Thanks for your good service in resolving my query.
Johan Birkenstock

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7 October
Good day
May I take this opportunity to thank First Car Rental for listening in on my enquiry and acting upon it to try and ease the inconvenience I suffered. Hope to business with you again soon.
Bernard Mokale

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car rental service
7 October
Hi Elmarie
I called the First Car Rental Call Centre earlier today regarding a booking amendment. I spoke to Witness at the Call Centre. I would like to compliment Witness on her friendly yet very professional way in which she handled my call. Witness went out of her way to assist me and ended up saving me money
Log a Compliment

I will most certainly be using First Car Rental in the future and will recommend them very highly. This is directly related to the assistance that I received from Witness.
Candy Du Toit
Operations Manager
Sanlam Sky Solutions

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7 October
I rented a car from First Car Rental at Cape Town International Airport. The staff were helpful, friendly and explained all charges and possible charges. On returning the vehicle it was thoroughly checked and signed off.

I had an unfortunate experience at Europcar Durban Airport and was wary of hiring a car again. First Car Rental was professional and I will definitely use them again.
Dave Hosmer
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10 October
I would just like to compliment your Cape Town International Airport branch staff (particularly a gentleman called Moegsien, as well as a security guard who showed me to my car) for the great, friendly and efficient service that I experienced when I hired a car. This friendly and efficient service was repeated by one of your members of staff when I returned the car.

This was the first time I have used First Car Rental and will, as a direct result of the interaction that I had with the staff members at this branch, use your company again whenever I need to rent a car in future.

Please do congratulate all the staff, including the security personnel, for a job well done.
Alistair Young
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10 October
Hiermee wil ek net dankie se vir die diens wat gelewer is deur Elsie Nkabinde by die First Car Rental Witbank tak.
Ek is nie van Witbank nie maar my motor het daar gebreek, dit is toe ek daar opeindig by First Car Rental.

Sy het uitstekende diens gelewer nie net met die motor nie maar met die adresse waar ek moet gaan. Ek ken nie Witbank nie en haar geduld wat sy uitgeoefen het, sy het my met alles gehelp wat veroorsaak het dat dit al baie laat geword het, na haar werks ure, en sy het nog steeds gehelp met 'n glimlag.

Dankie vir mense soos sy anders weet ek nie hoe ek sou reggekom het nie, met die stres van 'n gebreekte motor en nog 'n vreemde dorp. Daar moet meer werkers soos sy indiens wees. Baie dankie.
H. Grobler
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12 October
I would like to thank Debbie and her team at First Car Rental King Shaka International Airport for the exceptionally good and professional service we receive every time we make use of First Car Rental in Durban. Keep up the good work and thanks a stack you guys.
Adam Barnard
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13 October
To Lunga at First Car Rental Sandton - on the two occasions I have rented a car from that office he has shown tremendous customer service both face-to-face and on the phone, plus he always sorts out the funkiest radio stations for me on the car radio!
Melanie Etherington
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13 October
Fantastic and efficient service, will definitely book your vehicles again.
Hassan Asmal
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15 October
This is the third time I have rented a car from First Car Rental and the service has been excellent. I would like to thank Anwar, at the Cape Town Airport branch, for his wonderful service and the lovely vehicle that you gave me, even though your computers were offline your friendly service made up for it. Keep up the good service!
Dr A Noorbhai
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17 October
Ek wil net graag baie dankie se vir die ekstra myl wat Peet saam met my geloop het.

Ek is op kort kennisgewing ontbied om vir ‘n kollega in te staan vir Fasilitering by GWK in Douglas. Met my aankoms in Kimberley was al die ander motorverhurings maatskappye vol bespreek weens die konferensies. Julle was die enigste wat kon help. Voorts was FNB se stelsels van lyn af en kon ek nie my voertuig kry nie agv die validering wat nie gedoen kon word nie.

Peet het my bygestaan en by ‘n hotel besorg en weer opgelaai sodat ons vanoggend die voertuig kon uitreik.

Ek wou net graag weer baie dankie se vir sy bereidwilligheid en hulp. Ek waardeer dit opreg.
Leonard Rolfe
Executive Coach, Business Coach, Life Coach
Perisseuma Consulting

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18 October
I collected a car yesterday and was served by Kelvin, and the service was absolutely outstanding. He asked if I had driven the new Corolla, which I had, and he still wanted to point out a few special features. Please thank Kelvin on my behalf for the excellent customer service delivered. Very, very well done.
Penny Bouwer
DBSA

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19 October
I would like to take this opportunity to thank Nadine Agenbag from the First Car Rental Cape Town downtown branch for always going the extra mile and for always making one feel special. Wow, I highly recommend First Car Rental as they offer top service on an international level.

Well done to First Car Rental for having such amazing staff on-board; and thank you Nadine for always being ready to give such outstanding service.
Brent Noon
Guest Relations Manager
Villa Martini Guest House – Sea Point Cape Town

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24 October
I always use First Car Rental. Any problems you have are sorted out at the same time. Excellent service, and I will be back to hire a car again.
Anthony Naidoo

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25 October
The car was in good condition, and it was very easy to add additional driver during the hire period.
Guy Edmunds
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25 October
Dear Shaun,
I would like to take this opportunity to thank you and your team for assisting Hospitality Afrika in making Nicki and Allen Klein’s, as well as Mary Cole’s, South African holiday a trip they will never forget!

We received such great feedback from the guests and we express our gratitude to you as we could not have done this without your help. We look forward to many more bookings in the future and building an even stronger relationship with you.
Karin Bouwer
Executive Assistant
Hospitality Afrika

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28 October
I received the best service from the staff at First Car Rental Durban downtown (Pine Street). They explained the contract in detail and also explained the extra waivers or covers the company provides. That was good, Fezile and Rosy. Keep up the good work girls.
Mbuso Mkhize
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Read more positive posts from happy First Car Rental customers: March | April | May | June | July | Aug | Sept | Oct | Nov | Dec | Jan 2011 | Feb 2011 | March 2011 | April 2011 | May 2011 | June 2011 | July 2011 | August 2011 | September 2011

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