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Customer Services / Log a compliment / compliments may 2011
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First Car Rental Customer Compliments for May 2011
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13 May
This letter is to express my appreciation of the staff professionalism and kindness, and in particular regards to Mr Moses, the person who received the car I rented.
Ana Malribeiro
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14 May
Dear Deidre
Thank you for the support you have given to us to resolve the problem quickly and efficiently. It has been a pleasure dealing with you, and your professionalism and courtesy were greatly appreciated.
The clients are respected foreign visitors, and your assistance has left them with a very favourable impression of the service from First Car Rental.
Pieter de Vos
Foxwood House
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16 May
Dear Jane
I wanted to say a huge thank you on behalf of my client Amakhosi Safari Lodge. The educational went off without a hitch, but mainly due to the awesome staff of First Car Rental.
From making the reservation with you to the follow-ups from Bridgette, and the extra mile efforts of Shane (First Car Rental Umhlanga) are indeed unique. From finding our lost driver, to assisting with the card being swiped at the airport and the many changes that were made, it was done with a smile and a “no problem" every time. Then to your town office, that waited for our, once again, lost driver to arrive and then giving her a lift to her hotel, this indeed goes beyond the call of duty.
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Our MD, Mr Ben ter Huurne, was so impressed he would like to move his account over to you, he visits the lodge at least one to twice a month and for long stays. If you can, please send me all the relevant info so that I can pass it on to Linette at the lodge who will then make all his reservations with you.
Thank you once again.
Esther Currie
Amalfi Travel Promotions
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19 May
I hired a vehicle from First Car Rental Randburg, off Ballyclare Drive, last week, you have a lady by the name of Deidre who saw to my requirement. What a breath of fresh air, this girl is a compliment to your organisation.
If anything, I would go back to her just to experience the total commitment she offers her clients, especially in this day and age where service regrettably comes at an absolute premium. She certainly makes sure your company is projected right at the top of the car rental providers, and rightfully so!
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Dave Davel
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30 May
On Saturday 28 May I was desperate to get a car in Durban. I called the First Car Rental King Shaka International Airport branch and I was not even sure if I was going to get a vehicle. A lady by the name of Rose answered the phone and I tell you everything was amazing. They say the rest is history.
All I can say you have a star employee there, she made everything look simple and professional. It was the first time using your service and certainly it won't be the last.
Thuli Mtshali
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31 May
It is always a pleasure dealing with First Car Rental O.R. Tambo Airport. The car collection and drop-off process is so easy and the staff are always very helpful and attentive.
Susan Mennell
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31 May
Hi S’phiwe,
It is with much appreciation that I write this thank you letter to you and the company that you represent.
In my time of misfortune, which fell on my first day at work after a long leave, I found you to be very friendly, courteous and willing to assist. I am so grateful for your assistance; I wish this message could be conveyed to the powers that be in your organisation. You are a star and many, many thanks.
Lerato Mahasa
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Read more positive posts from happy First Car Rental customers: March | April | May | June | July | Aug | Sept | Oct | Nov | Dec | Jan 2011 | Feb 2011 | March 2011 | April 2011
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